Privacy Policy
Beenleigh Self Storage is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles contained in the Privacy Act 1988. The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, Driver’s Licence number, Date of birth, mobile and phone numbers, CCTV Footage, addresses and email addresses.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.beenleighstorage.com.au, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and undertake appropriate searches, including a PPSR search, if your account goes into default. We may also use your Personal Information for secondary purposes closely related to the primary purpose.
Sensitive Information
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will make sure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including but not limited to the following:
• Third parties where you consent to the use or disclosure
• Law enforcement agencies – police and court
• Debt collection services
• Liquidators
• Investigators
• Your Alternate Contact Person; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from unauthorized access, modification or disclosure as well as from misuse and loss.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us.
Alternate Contact Person
You have provided us your nominated Alternate Contact Person, so you must ensure that you have the right to disclose information about your Alternate Contact Person including their personal information. You must make sure that your Alternate Contact Person is aware that you have made this disclosure and we may use this information when it is necessary.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will ask reasonable costs for the provision of access to your personal information and may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will make our best to ensure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as possible so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
sales@beenleighstorage.com.au
Beenleigh Self Storage is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles contained in the Privacy Act 1988. The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, Driver’s Licence number, Date of birth, mobile and phone numbers, CCTV Footage, addresses and email addresses.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.beenleighstorage.com.au, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and undertake appropriate searches, including a PPSR search, if your account goes into default. We may also use your Personal Information for secondary purposes closely related to the primary purpose.
Sensitive Information
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will make sure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including but not limited to the following:
• Third parties where you consent to the use or disclosure
• Law enforcement agencies – police and court
• Debt collection services
• Liquidators
• Investigators
• Your Alternate Contact Person; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from unauthorized access, modification or disclosure as well as from misuse and loss.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us.
Alternate Contact Person
You have provided us your nominated Alternate Contact Person, so you must ensure that you have the right to disclose information about your Alternate Contact Person including their personal information. You must make sure that your Alternate Contact Person is aware that you have made this disclosure and we may use this information when it is necessary.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will ask reasonable costs for the provision of access to your personal information and may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will make our best to ensure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as possible so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
sales@beenleighstorage.com.au